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Water Heat Problems

If you have no hot water from an electric Hot Water Heater, first make sure the breakers are on. Otherwise it is most likely either a bad upper element or thermostat, or it is off on a high limit safety. Some water heaters have a reset able safety switch at the upper thermostat. Usually requires removing access panel.

* Caution: High Voltage connections are behind access doors. Turn off all power to the appliance at the main panel before removing panel. Use caution when removing panel and double check connections with a volt meter. If you are unsure how, then you shouldn't be attempting this.

Once confirmed that the electric is off, see if the red reset button has popped out. If so try resetting it, you will hear a click. Then re-install panel cover and reset the breaker. You should hear the unit start to charge. Keep in mind, that if the upper limit opens it is usually because a thermostat stuck closed and it will do so again, requiring changing.

NO HOT WATER:

Check the thermostat setting, it may be set too low.  Check for leaking faucets. There could be a dip tube problem. If the dip tube has broken or fallen off, incoming cold water will be drawn out through the hot water outlet without being heated. You really shouldn't try checking this yourself.

Other possible causes are clogged burners and low gas pressure, which also require a service call.

DISCHARGE FROM T&P VALVE:

The relief valve will open if either the water temperature is to high or if the pressure gets too high.  If the inlet to the water heater is fed directly from the water main with no pressure relief valves or check valves between them, then when the water is heated and it expands, the extra volume of water simply flows back toward the water main.  If however there is a blockage such as a check valve or pressure reducing valve with a defective bypass then the increase in water volume has no where to go and the pressure with increase dramatically.  Placing an expansion tank in the line at the inlet will give the increased volume of water someplace to go and prevent the relief valve from opening.

Another possibility is that the City water pressure has increased above the setting of the relief valve.  Again the installation of an expansion tank can help solve this problem, at least with a minor to moderate increase in city pressure. A significant pressure increase will still cause the relief valve to open.

PILOT LIGHT:Sometimes a draft will blow the pilot light out. Make sure the burner access covers are in place. Other possible causes are dirt in the gas line, loose thermocouple connections,  or a defective thermocouple.

POPPING OR BANGING IN WATER LINES:Scale can build up  in the bottom of the tank causing all sorts of noises to occur while the water heater is heating water. Try flushing the tank.

ROTTEN EGG SMELL:Certain types of bacteria can react with the magnesium anode rod resulting in a rotten egg odor. Clean the tank using chlorine bleach or changing the anode rod to aluminum usually will solve the problem.

LEAKING TANK:

All tanks eventually leak. It's like death and taxes. No fix for this. Replace the water heater.

Types of Water Heaters:

Storage type:

The most popular for residential water heating. They operate by releasing hot water from the top of the tank when a hot water tap is on. Cold water is introduced to the bottom of the tank as hot water is drawn. These tanks operate on electric, gas, propane, and oil. Because the water is constantly heated with this system, energy can be wasted even when not being used. This is referred to as "standby heat loss". Consider tanks with at least 1.5 inches (3.8 centimeters) of foam insulation and energy efficiency rating shown on the EnergyGuide labels. Insulation is instrumental in the prevention of standby heat loss.

Demand type:

Also commonly known as "Instantaneous" water heating. This system significantly reduces standby heat loss and reduces energy consumption by 20-30%. With these systems you never run out of hot water. Water travels through a piping system within the unit, and either a gas burner or electric element heats the water on demand. The biggest drawback to this system is limited flow rate. Demand heaters provide hot water at a rate of 2 to 4 gallons per minute. More than adequate if operating hot water at one location at a time. However inadequate if two or more are operating at the same time (i.e. shower and clothes washer). For additional costs, demand heaters can be installed in parallel sequence allowing or meeting hot water demands for multiple faucets operating at the same time. Gas fired demand heaters tend to have higher flow rates than electric. You should note that some gas demand heaters operate with a constant pilot light, however, the amount of energy consumed by a pilot light is quite small.

Heat Pump type:

Electric systems that move heat from one place to another instead of generating heat directly in one spot. They operate in the same manner as refrigerators only in reverse. They can act alone with built-in storage tanks or as add-ons to existing water heaters. They have a high initial cost and require installation in locations the maintain a 40 degree or higher temperature yearlong. To operate most efficiently, they should be placed in areas having excess heat, such as a furnace room. They will not functions properly in a cold space.

Tankless Coil & Indirect types: (Operate off your home heating system.)

Tankless Coil - No separate storage tank is needed in the tankless coil water heater system. Water is heated directly inside the boiler in a hydronic (i.e. hot water) heating system unit. Water flows through a heat exchanger in the boiler whenever a hot water tap is turned on. During the heating season, the tankless coil works well because the heating system is used regularly. The system is less efficient during warmer clients when the boiler is used less frequently.

Indirect - Requires a separate storage tank. Uses the same method of heating water through a heat exchanger as the tankless coil system. However, this heated water then flows to an insulated storage tank (most carry a lifetime warranty.). This system is more efficient than the tankless coil because the boiler does not need to operate frequently. When an indirect water heater is used with a highly efficient boiler they combine for one of the least expensive methods of water heating.

Solar type:

Strongly dependent on the sun, solar water heaters if properly designed, installed and maintained can satisfy half to nearly all of a home's hot water demand. System designs are either classified as passive, active or direct. The initial costs are high but overall operating costs are significantly lower.

Passive systems operate without pumps and controls and can be more reliable, durable, less maintenance, longer lasting, and less expensive to operate than active systems. Active solar water heaters require pumps and controls to move heat-transfer fluids from collectors to storage tanks. Both systems often require conventional water heaters as back-ups.

A direct solar water heating system circulates water through collectors and is not appropriate or recommended in climates in which freezing temperatures occur.

Capacity & Rating Efficiency

Most consumers base their purchase on the size of the water heater. However, the peak hour demand capacity, referred to as the first-hour rating (FHR) and Energy Factor (EF) should be the major basis.

FHR is a measure of how much hot water the heater will deliver during a busy hour, and it is required by law to be listed on the water heaters EnergyGuide label. Gas water heaters have higher FHR's than electric units of the same size. It may be to your benefit to switch to a smaller gas unit. Please bear in mind that if you do decide to switch, other installations costs may be incurred. See the venting section below.

EF is the best indicator of a water heater's efficiency which is based on recovery efficiency (how fast heat is transferred to the water). In short or layman's terms, the higher the EF, the more efficient the water heater.

Venting

Things that you should be aware of especially if you are:

- converting to a gas or oil-fired water heater in an electrically heated home.

In this instance, since no chimney will be available, you have the option of installing a direct vent or power vented gas or oil water heater. Flue gases are extracted through the sidewall of the home.

- converting from an oil-fired water heater to a propane or gas model.

May require that your existing chimney or vent to be resized and the liner changed to maintain adequate draft to avoid condensation in the vent system. Alternatively, a direct vent or power vented unit could be installed.

- replacing an existing gas, propane or oil-fired water heater with a more efficient model.

Sidewall venting may be the only practical option because of the potential increase in condensation formed in the venting system.

- replacing an existing gas, propane, or oil-fired water heater with an electric water heater.

Electric water heaters require no venting. They are simple to install and can be located in many areas of the home.

Additional Important Note

Most municipalities require permits, etc. prior to installation/replacement of water heater systems. Consult your local code officials for details. As always if you feel uncomfortable performing any of these tasks, please consult a professional.


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